How can I make it more accessible?

Check out some improvements we implemented in our projects to meet customers’ needs.

+ Comfortable

+ Visible

+ Audible

+ Sensorial

Wheelchair icon

+ Comfortable

Better mobility is directly related to a more comfortable experience when visiting or using a service.

A lady using a monocular lens at Cau Ferrat Museum

Want a closer look?

Monocular lenses allow you to see objects in more detail and from a distance.

A few people sitting while analyzing an image on their lap
Anyone tired?
Permanent or foldable seats for a better experience.
Someone standing before a step
Feeling safe?

Tactile paving, detected with the feet, alerts of danger and makes sites safer.

Detail of an accessible door

Easy to open?

An accessible handle and latch must work smoothly and be operable with just one hand.

The screen of a phone showing an app and, behind, its corresponding signage
Further information?

Descriptions, in the form of written text, audio, apps or other devices, are great for explaining something that cannot be perceived directly.

Sight loss icon

+ Visibility

Providing appropriate light and visibility is an effective way of improving user experience, and a flexible approach is always welcome.

A guide dog drinking out of a bowl

Everybody welcome?

Some guests have very special needs.

A floorplan of the Cau Ferrat museum in Sitges

How do you read?

Combining large print, colour, raised images and braille, makes it legible for most people.

A model of the art nouveau mansion Casa Alegre de Sagrera in Terrassa.
Do you know the place?

A tactile model of a building or area helps visitors to understand the spatial dimension.

woman following the AD description of a tactile image. Photo: ComAccess

What does it sound like?

Adding sound, like audio description, to certain resources makes them more effective and meaningful.

Someone reading a catalog with a magnifying lens

Too small?

Magnifying systems can include LED illumination and an orientation line for comfortable reading.

Hearing loss icon

+ Audible

Hearing problems are not only for some persons. It is also hard to follow an audio because of surrounding noise or an inappropriate situation to use the sound. Delivering alternative formats are a good answer to a wider audience.

An actor of the Toc de Retruc Company and its sign language interpreter (Enric Gil) on stage at the Joan Miró Foundation.

Have to choose?

Putting the speaker or actor and the sign language interpreter together means that the audience doesn’t have to choose between following one or the other. This “shadow” interpreting is more integrated and adds new nuances to what is being said.

An actor of the Toc de Retruc Company and its sign language interpreter (Enric Gil) on stage at the Joan Miró Foundation.
Follow up?

Transcribing the content of an audio guide is makes a useful alternative format. You can include large print and braille together so everyone can share , and read at their own pace.

13- A portable induction loop on a counter

Communication?

Induction loops can substantially improve oral communication with people who wear hearing devices.

A set of visual, tactile and olfactive plant cards

Makes sense?

A combination of different senses in a product or service enhances the experience.

A set of visual, tactile and olfactive plant cards
Surrounding noise?

Captioning in the same language as the audio reinforces the message for everyone.

Two faces’ mental disabitlity icon

+ Sensorial

Situations like not being able to understand a foreign language can be very frustrating. Embracing diversity and focusing on communication is a helpful way to understand your customers’ journey.

Me as a speaker at a conference

Further information?

Training is one of the pillars of implementing an accessibility plan. And conferences, round tables, symposiums and sharing experiences are always enriching.

Learning braille and a children’s activity blindfolded

Workshops?

Accessibility and diversity awareness through activities is an open door to sharing new opportunities from an early age.

A bidirectional sign on the handle of the stairs
Is signage invasive?

Wayfinding signs on stair banisters are ideal for providing directions in large print and braille.

19- A set of visual, tactile and sound animal cards

What does it sound like?

Combining formats that allow you to access the information in different ways is an opportunity to learn and share through play.

A child exploring a Miro’s raised image
A tactile experience?

Images that can be felt as well as seen enrich the experience for everyone.