We help you identify and agree on your aim and on the parts of your digital and/or built environments that need to be analyzed.

Next, we find the best team for your needs. You will also need to designate an AccessOfficer in your team, because communication, both internal and external, is fundamental.

The audit is undertaken during a period of 2 weeks to 2 months following agreement.

Based on the audit, we prepare a report on your company’s current level of access.

This process will identify:

• Strengths: though you may not even be aware of it, you might already have good practices in place

• Weaknesses: areas that need to be worked on

• Improvements: possibilities and recommendations for mitigating and solving accessibility problems.

Once we have identified and agreed on your aim and the areas you want to improve, we will draw up a detailed roadmap establishing targets, actions, priorities and timeframes.

Two pillars of the action plan are Training and Formats.

Training

One of the pillars of the plan is to engage and inspire your team. When you decide to start making your business more accessible, you will need the involvement of your staff.

With regard to disability and accessibility, everybody is willing to help, but they often do not know how.

Training gives people the skills and confidence to implement the plan from the beginning and to incorporate accessibility in future projects.

• Information
• Inspiration
• Sensibilization
• Specific and tailored topics

Formats

Cater for your customers’ needs by providing the same information in different formats to provide a better experience for everyone.

• Large print and braille
• Signage
• Raised images
• Models
• Audio description
• Captioning
• Sign language
• Inclusive activities
• Didactic materials
• Specialized visits and tours

Implementing the plan requires the involvement of all the team. During the process, we will work together, provide resources and feedback and monitor the process evaluation.

Digital

• Apps
• Web pages
• Social media

Spread the word: it’s time to tell the world what you are doing. This should be external as well as internal (sometimes we forget!). Show your projects, share your knowledge, your successes and your improvements, implement accessibility in all environments and enhance your reputation.